Câu hỏi ôn tập môn Giao tiếp trong kinh doanh

Pair work: Making a telephone or face-to-face conversation

1.      Negotiating a Price / an order with a Dealer

2.       Making an Appointment.

3.      Making a Request

4.      Making a Complaint ( missing items, delayed order, damaged products, incomplete delivery…)

5.      Making a hotel reservation